Terms and Conditions- 2021
Country Scene Saddlery Terms, Conditions and Warranty
Note: Maryanne and Jess work 2 jobs so please leave a message and we will reply as soon as we are able
Due to current coronavirus situations, Products might become on back order, some shipments may be delayed, all suppliers are trading still, however processing times might vary. Customers will be kept updated as best we can.
*** COVID 19 **** is resulting in some suppliers to be out of stock and on back order we can get you a ETA on these products or source other products if need be so please check prior to placing orders as it is hard to keep up to date but we are trying hard
PRE ORDERS MEANS PRE ORDERS THESE ITEMS MIGHT NEED TO BE IMPORTED SO WE MAKE THEM "PRE ORDERS" FOR THIS REASON,. DOES NOT MEAN THEY ARE NOT AVAILABLE BUT I NEED TO CHECK STOCK. AS ITS SUBJECT TO AVAILABILITY AT TIME OF INQUIRY.
Welcome: Country Scene Saddlery is a Registered, Online Australian Business ABN: 27671251100. Please read our terms and conditions. By accepting our quote you have agreed to accept all of our terms & conditions. All users of this website agree that access to and uses of this site are subject to the following terms and conditions and other applicable law and our suppliers requirements.
Please read the following Terms & Conditions of Use carefully before using this website.
We are online only and will check emails regularly
We do close over long Weekends and Public Holidays
Leave a message and we will reply ASAP.
If you do not understand or agree to these terms and conditions, please do not use this site or place any orders . Once Country Scene Saddlery has approved your order, if we have not received payment within 3 working days from date of order, we reserve the right to cancel your order. (My suppliers will not hold items unless we have pre-approval) As a customer if you require an item to be held please make Country Scene Saddlery aware of that BEFORE ordering. We have added a delete button if you do not require your order,.
TERMS AND CONDITIONS ON SHIPPING
Country Scene Saddlery has a unique postal agreement which varies dependant on our suppliers.
- In the majority of orders, items will be directly shipped from the suppliers store/ warehouse.
- Some items need to be imported into Australia (PRE ORDERS) and will therefore have an additional postal fee once in Australia also ETA can vary.
Country Scene Saddlery will not be held accountable for any delays through Australia Post, Customs or private couriers.
Given our unique postal agreements there may be multiple charges on postage if items come from numerous suppliers (Country Scene Saddlery will always attempt to offer the most affordable postage option). Insured postage is offered upon customer’s request. Our suppliers /manufacturers and Country Scene Saddlery will not be held liable for any damage/loss incurred in transit if you choose not insure your product. All products leave suppliers/manufacturers in perfect condition.
Average waiting time for standard orders to be processed is 3 to 6 weeks we sometimes do get delays if we are waiting for them to come in imports . (Approximately)
CUSTOM ORDERS Custom orders are that CUSTOM we may have to wait in line for products to be manufactured ETA can Vary due to work loads etc so if you need something made by a certain date please contact us prior to processing so we can check.
International Orders ETA will be given at time of order however ETA can Vary due to shipping delays ,Manufacturing delays and Custom Quarantine Delays.
If you need your product by a certain date can you please notify me of this prior so we can check with suppler to make sure we can supply you in your time frame. There is a section on checkout where you can leave notes or there is a Ask a Question where your welcome to email me or we are contactable via Phone.
PRE ORDERS PRE ORDERS ARE IMPORTED PRODUCTS or CAN BE IN AUSTRALIA BUT STILL NEEDS TO BE ORDERED FROM FACTORIES WHICH IS AROUND 3 to 6 WEEKS FROM CLEARED FUNDS . (ETA may change due to covid)
If it is in store and ready to post we will arrange postage ASAP.
Orders that are cancelled under the time range for pre orders will be charged a 6% cancellation fee.
We try to check all stock to find out if they are available prior to placing orders if they are not available we will refund the full price
Our Products are continuously changing i will need to check stock and colours ,sizes and availability.
PLEASE READ and CLICK ON LINK BELOW.
Some products are in stock others are pre orders Before you process your order i will need to check stock and colours for availability. Please email me firstname.lastname@example.org PRIOR to placing the order so i can check stock please
- We are retailers and Affiliate's on behalf of our saddlers/manufacturers/wholesalers and i must check stock first before i process.
- ( Products are sent directly from my suppliers or if we need to import there will be a time delay as they need to be shipped )
- Postage charges are charged by my suppliers, If suppliers offer free postage we will pass it on.
- As we source items from our suppliers there maybe multiple postage charges as they are sent direct to you.(unfortunately i can not get around this postage needs to be Quoted.
Payment Terms conditions and Warranty Welcome: Please read our terms and conditions and by accepting our Quote you have agreed to accept all our Terms & Conditions
2.4 Your eligibility
- (a) To be eligible to use our website you must:
- (i) be an individual who is at least 18 years old;
- (ii) be capable of entering into a legally binding contract;
- (iii) have a valid and verifiable email address and mobile telephone number;
- (iv) provide a valid delivery address in Australia; and
- (b) By entering into this agreement, you represent and warrant that you are eligible to use our website and purchase Products.
We are retailers and Affiliate's on behalf of our saddlers/manufacturers/wholesalers and i must check stock first before i process. ( Products are sent directly from my suppliers or if we need to import there will be a time delay as they need to be shipped ) Postage charges are charged by my suppliers, If suppliers offer free postage we will pass it on. As we source items from our suppliers there maybe multiple postage charges as they are sent direct to you.(unfortunately i can not get around this postage needs to be Quoted.) N
All users of this site agree that access to and uses of this site are subject to the following terms and conditions and other applicable law and our suppliers requirements.
Please read the following Terms & Conditions of Use carefully before using this website.
If you do not understand or agree to these terms and conditions, please do not use this site.
If we have not received payment within 3 working days from date of order, we reserve the right to cancel .
Zippay charge a fee of 6% to us for using this service,
Our terms we are just a small business i cant process until funds clear the options that are faster are osko .paypal. zippay they go in same day.
(a) All pictures and images of goods displayed on the website are for illustration purposes only, and the sizes and dimensions of goods may differ in real life;
(b) You have read any corresponding written description of the goods prior to submitting your order;
(c) Where we provide dimensions and measurements in the descriptions of goods, it is your responsibility to ensure the actual size of each item is suitable for your purpose and prior to submitting your order; and
(d) An accessory featured with the goods is for illustration purposes only, and may be sold separately.
Return & Refund Policy
Please note that we do not give refunds if you change your mind ,colour doesn't suit or have a change of circumstances. You may however exchange your product for an item of similar value or accept store credit to the value of the item to my suppliers discretion
No exchanges or refunds will be accepted after 30 days of purchase once item has been delivered unless is is a manufacturing problem we do not give refunds if you change your mind. or incorrect fit, or colour change as colours can differ from Stock Photos,
A 60 day period will be extended to those products with a manufacturing fault (please contact us before posting the product back, and we may require photo's showing the defect).
All returns must be accompanied by an original receipt of purchase.
Postage for returns and postage for a subsequent replacement item is to be paid for by the customer.
Where there is a manufacturing fault postage for the replacement item will be reimbursed (only in cases where you have contacted us first and we have approved the return).
Cancellation of Orders
Custom orders/ orders where products need to be made. If you have ordered a saddle that needs to be made, we unfortunately cannot cancel an order that has already gone into manufacturing. If you have paid a deposit it is nonrefundable and will be forfeited due to covering costs of shipping, import duties, manufacturing etc; if cancelled. If a product is being made overseas, or has been imported from overseas, we cannot return due to shipping costs and therefore cannot be cancelled/ returned unless at a manufacturing fault.
Limitation of Liability
Country Scene Saddlery and JN Personalised Designs shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Country Scene Saddlery and JN Personalised Designs has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Country Scene Saddlery and JN Personalised Designs product is mistakenly listed at an incorrect price, Country Scene Saddlery and JN Personalised Designs reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Country Scene Saddlery and JN Personalised Designs reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and Payment has been received . If your Order has already been charged for the purchase and your order is cancelled, Country Scene Saddlery and JN Personalised Designs shall issue a credit to your payment in the amount of the incorrect price.
Use of Site
Harassment in any manner or form on the site or to Country Scene Saddlery and JN Personalised Designs directly , including via e-mail, chat, Facebook ,Twitter and Instagram, Advertising programs, .pinterest Google Reviews, Reviews, defamation or libel -- often successfully. or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Country Scene Saddlery and Pet Supply -JN Personalised Designs or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Country Scene Saddlery and Pet Supply -JN Personalised Designs does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site,Country Scene Saddlery and Pet Supply -JN Personalised Designs is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Country Scene Saddlery and Pet Supply -JN Personalised Designs reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Country Scene Saddlery and Pet Supply -JN Personalised Designs in its sole discretion.
JN Personalised Design
At JN Personalised Design we design and manufacture quality products that are completely personalised to your own desires and imagination!
We are always looking to expand our collection of items. Currently we supply our ever popular personalised phone cases, tablet cases and mugs.
Our phone cases are designed using customer photos and text. We currently cater for a huge range of mobile phone brands and models, not just Apple and Samsung!
We also have personalised mugs on offer, iPad cases and lovely applique rodeo shirts for the horse industry. We are also affiliated with Country Scene Saddlery and work with a number of other suppliers to give you a range of quality items you will love!
Personalised bankets1-2 weeks turn around. Other personalised items 2-4 weeks. approximate.
Our Saddlery Items please contact us for ETA for Pre orders,