๐จPrivacy Policy โ Country Scene Saddlery and Pet Supplies
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How We Use Your Information
We may collect and use your personal information when you register, place an order, enter a promotion, respond to a survey or marketing communication, browse our website, or use other site features.
We use this information to:
- Provide and personalise your shopping experience
- Process orders and transactions securely
- Communicate with you regarding your order or enquiries
- Improve our products, services, and website functionality
- Administer promotions, surveys, or other site features
- Send marketing communications where you have opted in
You may unsubscribe from marketing emails at any time by following the instructions in the email or updating your account preferences.
<hr>How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your information is stored within secure systems and is accessible only by authorised personnel who are required to keep it confidential.
Sensitive information, including payment details, is transmitted using Secure Socket Layer (SSL) technology and encrypted where applicable.
<hr>Disclosure of Your Information
We only share your personal information with trusted third-party providers where necessary to operate our business, including website hosting, payment processing, order fulfilment, and customer support services.
All third-party providers are required to handle your information securely and in accordance with applicable privacy obligations.
We may also disclose your information where required by law or where necessary to protect our rights, property, or safety, or that of others.
We do not sell or rent your personal information to third parties.
<hr>International Use & Overseas Disclosure
As we operate and supply products both within Australia and internationally, your personal information may be transferred to, stored, or processed in countries outside Australia.
These countries may include, but are not limited to, the United States, India, Brazil, and other locations where our service providers, platforms (including Shopify), or suppliers operate.
By using our website, you acknowledge and agree to the transfer of your information to these overseas recipients. We take reasonable steps to ensure that any overseas providers handle your information in a secure and responsible manner.
<hr>Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support marketing and advertising activities.
You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.
<hr>Access and Correction of Your Information
In accordance with the Australian Privacy Principles under the Privacy Act 1988, you have the right to request access to the personal information we hold about you and request corrections if necessary.
To request access or make changes, please contact us at:
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info@countryscenesaddleryandpetsupplies.comManaging Your Information
You can update your personal details and communication preferences at any time by logging into your account.
If you wish to remove your account information, you may do so through your account settings. Please note that we may retain certain transaction records for legal and administrative purposes.
<hr>Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies.
We are not responsible for the content or privacy practices of these external sites.
<hr>Privacy Complaints
If you have any concerns or complaints about how your personal information is handled, please contact us at:
info@countryscenesaddleryandpetsupplies.comWe will respond to your enquiry within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
<hr>Online Policy Only
This Privacy Policy applies only to information collected through our website and does not apply to information collected offline.
<hr>Terms and Conditions
Please also review our Terms and Conditions for further information regarding the use of our website.
<hr>Governing Law
This Privacy Policy is governed in accordance with the Australian Privacy Principles under the Privacy Act 1988.
<hr>Your Consent
By using our website, you consent to this Privacy Policy.